Care & Cleaning Guide

Hardwood, Bamboo or Cork

The lasting beauty of your hardwood depends on a few simple and easy rules: 

Vacuum, Sweep, or Dust Mop.

Vacuum, sweep or microfiber dust on a regular basis. The vacuum head must be brush or felt, and a wand attachment is preferable. Do not use vacuums with beater bars or hard brushes.

Remove Spills Promptly.

Spills and tracked-in dirt should be wiped up immediately. For spot cleaning we recommend using a spray floor cleaner with a no rinse and no residue formula applied with a microfiber cloth or mop.

Regularly Clean the Floor.

  • Spray the floor cleaner directly onto the floor or on the mop cover. Do not allow excess cleaner or water to remain on the floor’s surface; this can be damaging to the fiber of the wood
  • NEVER CLEAN OR WET MOP WITH WATER OR A STEAM CLEANER. Water may permanently damage the floor. At Indoor City we carry products made specifically for urethane finished hardwood cleaning.
  • Never use any of the following products on your hardwood floor: ammonia-based cleansers, acrylic finishes, wax-based products, detergents, bleach, polishes, oil soap, abrasive cleaning soaps, or acidic materials such as vinegar. These products can pit or etch the finish of your flooring.

Proactive Protection for Your Floor.

  • Area rugs are recommended in front of kitchen sinks, at all pivot points and within high-traffic areas. Rugs should be made of a breathable material and never with solid rubber or vinyl backing.
  • Mats inside and outside entrances help minimize abrasive particles of dirt and moisture being tracked in.
  • Keep animal nails trimmed to minimize finish scratches.
  • Avoid walking on wood floors with spike or stiletto-heeled shoes.
  • Do not roll or slide heavy objects directly on the floor. When moving appliances or heavy furniture, consider laying a solid protective covering on your floor and gently “walk” the item across it. Carpet or cardboard is not adequate to prevent surface compression scratches.
  • Use furniture leg protector pads under all furniture and make certain to keep them clean and well maintained. Use only wide rubber rollers on furniture.
  • Keep the relative humidity in your home between 33% and 55%.
  • Some exotic hardwood will darker over time especially when exposed to direct sunlight. This is natural. Use curtains and UV resistant film on large glass doors and windows. Move area rugs occasionally to allow your floor to darken evenly.